How SOSA’s BPO process works
SOSA BPO’s process begins with a meeting to understand the client’s needs, followed by job description structuring and candidate search. Recruiters present candidates via video, and onboarding is completed after a meeting to discuss implementation, training, and operation.
At SOSA BPO
We understand that businesses today are looking for new and innovative ways to reduce costs and save time while maintaining quality. That’s where our nearshore outsourcing solutions come in.
Define Your Needs
Our process starts by working with you to define your specific needs for the position you want to fill. We ask the necessary questions to understand your company’s culture, operations, and expectations to create a detailed job description.
Find the Perfect Candidate
Once we have a clear understanding of your needs, we begin our search for the perfect candidate. We have a team of experienced recruiters who use various channels to find the most qualified talent for your position. We then provide you with a video introduction of the top candidates that match your needs.
Onboarding and Training
Once you have selected your ideal candidate, we begin the onboarding and training process. Our team will ensure that the new hire is fully equipped with the necessary tools, knowledge, and resources to excel in their position.
Ongoing Support & Communication
At SOSA, we believe that communication is key to a successful working relationship. That’s why we provide ongoing support and communication to ensure that everything is running smoothly. We have weekly check-ins to address any concerns, feedback, or updates.
Flexible and Scalable Solutions
Our services are flexible and scalable to meet the needs of any business. We offer a range of services, including sales, lead generation, accounting, customer service, data entry, legal assistant, graphic designer, executive assistant, logistics, and any other remote position you need.
Experience You Can Count On
With over 25 years of experience, SOSA BPO has a proven track record of providing top-quality, nearshore outsourcing solutions. Our team is highly skilled, savvy, and educated professionals dedicated to moving your business forward. Contact us today for a free consultation.